Moana Service Desk - IF / HOW / THEN logic
Moana Service Desk / Teal
MJ Physics Engineering | Bangel Language | MJos Operating System
Owned and operated by Michael Bangel | Clearwater, Florida
IF / HOW / THEN CONTRACT
IF
A user selects a documented workflow with the required record and role context.
HOW
Match the request to the source-defined workflow, preserve record identity and state transitions, and distinguish prototype behavior from connected services.
THEN
Return the documented workflow result with its evidence level and unresolved integration steps.
TYPED EVIDENCE
- UserIntent — requested workflow and context
- DomainRecord — versioned project data
- PermissionScope — actor and allowed operation
- WorkflowReceipt — observed result and provenance
FAILURE AND MISSINGNESS
Preserve UNKNOWN separately from zero and source identity separately from truth. Missing required evidence remains a typed error or HOLD under the named profile. Failed permission remains DENY.
PROJECT CHALLENGE
Attempt a technician-only service transition from an unassigned account; retain the ticket history and reject the unauthorized state change.
RECONCILIATION
Append later results or discrepancies to the original evidence; do not rewrite a prediction into an earlier observation.
DISCOVERY NAMES
Moana Service Desk
These names aid search; current compiler naming remains Elsa.
SOURCE STATUS AND LIMITS
Recovered historical design and project records informed this documentary profile. Original conversations remain private; current implementation and reported historical tests were not rerun.
Recovered status: historical_report_not_fresh_verification.
A local Linux demo with 21 integration tests was historically reported; Windows, macOS and hosted operation remain unverified. Historical evidence has not been rerun in this discovery pass.
SOURCE REFERENCES
PUBLIC SOURCE NOTE
Recovered historical design and project records informed this documentary profile. Original conversations remain private; current implementation and reported historical tests were not rerun. This edition publishes the reconciled project description, without redistributing private messages or unverified release URLs.